About Us


John Herr

Owner & Specialist

I have been factory-trained in Germany and in Australia with vast experience over the past 20 years working both directly and indirectly with Miele. I migrated to Australia from Germany in the early 1980’s and have always thrived in the electrical and appliance repair industry. In 1999, the opportunity arose to move to the Gold Coast to solely service Miele appliances, which is what I have done since then. My passion for working with this incredible German technology has always been apparent and my attention to detail is second to none. My extensive knowledge is reflected by my ability to repair everything Miele – new and older.

Reputation and respect.

As the Gold Coast’s longest-standing Miele technician, we know and cover all areas from the coast to the hinterland. We regularly service  Miele appliances in various high-rise and luxury complexes including Palazzo Versace, Ephraim Island and Soul. Our extensive customer base is built on word of mouth referral from our valued customers who trust our services enough to promote to their friends and family.

Our company vision is to provide the most efficient and cost-effective service to the Gold Coast’s Miele repair and maintenance market. Leveraging over 20 years experience working with Miele appliances, we are confident that are the best at what we do! Our services are backed by honest opinions and integrity to always provide the best outcome.

Our company mission is to be the Gold Coast’s “go-to” Miele technician. We know that “word of mouth” is the best marketing, so we do everything that we can to ensure that our clients are at the forefront of our business.

Some of our clients…